Adri Koolman

• Coordinated ramp operations to ensure timely aircraft arrivals and departures.
• Oversaw loading and unloading of baggage and cargo for various airline clients.
• Managed communication between ground crew, flight crews, and airline personnel.
• Monitored staffing levels and allocated resources for peak times.
• Ensured compliance with regulatory requirements in ramp activities.
• Monitored staff performance on the ramp to ensure adherence to safety regulations and procedures.
• Resolved customer complaints regarding baggage handling issues promptly and professionally.
• Provided training sessions for new employees on ramp duties, processes and procedures.
• Organized regular meetings with senior management team members to discuss operational performance.
• Coordinated day-to-day schedules, tasks and positions for ground crew.
• Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
• Conducted daily inspections of equipment, vehicles and personnel to ensure compliance with company policies.
• Ensured that all ramps are kept clean and free from debris or hazardous materials at all times.
• Worked closely with airlines personnel throughout shift changes to ensure smooth transition of tasks.
• Coordinated the loading and unloading process for aircrafts in a timely manner.
• Managed a team of up to 15 Ramp Agents ensuring they are properly trained in their job functions.

• start working in aviation industry on 13th march 1995 as ramp agents

• in 2000 as Ramp Lead

• 2001 Ramp Supervisor

• 2019 assist as Ramp Manager

• 2020 as Swissport Ramp Manager

•2026 Safety & Training Coordinator

• Swissport instructor

• American Airlines Ramp Instructor

• 31 year of experience