Desiret Paola Anchila Villar
Oranjestad,Aruba
Summary
Serves patrons with food and beverages in a positive and friendly manner. Provides information to help food and beverage selections. Presents ordered choices in a prompt and e client manner. Maintains dinning ambiance with an enthusiastic attitude.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Waitress/Bartender
P.F. Chang's Aruba
2020.02 - Current
- Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
- Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
- Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
- Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
Runner/Waitress
Hyatt Regency Aruba
2019.03 - 2020.01
- Aided in crowd control during public shoots to ensure smooth filming process.
- Supported the production process by liaising between departments.
- Collaborated closely with production assistants for successful shoots.
- Enhanced efficiency by promptly delivering props and equipment to set.
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
Waitress
Barceló Aruba
2015.05 - 2017.05
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Managed table settings for enhanced dining experience.
- Maintained clean and organized dining area for customer comfort.
- Executed food and drink orders accurately to improve customer satisfaction rates.
Education
EPB Oranjestad
2004.08 - 2007.08
Skills
Communication
Customer Service
Teamwork
Work ethic
Problem-solving
Languages
Papiamento
Native
Spanish
Native
English
Advanced
Dutch
Advanced
References
Menno Conijn - Eagle Aruba Resort
563 6324
Mannix Padron- P.F. Chang's Aruba
748 7993
Timeline
Waitress/Bartender
P.F. Chang's Aruba
2020.02 - Current
Runner/Waitress
Hyatt Regency Aruba
2019.03 - 2020.01
Waitress
Barceló Aruba
2015.05 - 2017.05
EPB Oranjestad
2004.08 - 2007.08