Gay Sherida Spellen

• Facilitated weekly briefings to ensure clear communication amongst team members.
• Maintained an orderly filing system, resulting in improved efficiency.
• Worked closely with other department heads to ensure consistent service delivery across all areas of business operations.
• Ensured a smooth workflow for maximum productivity.
• Conducted training sessions for new hires, improving their integration into the team.
• Reviewed existing policies to ensure proper adjustment of premiums or cancellation if necessary.
• Analysed financial data to determine the risk of granting insurance coverage.
• Utilised industry software systems for efficient information storage and retrieval during underwriting process.
• Determined premium rates based on detailed assessment of applicant's profile and risk factors.
• Collaborated with other departments, ensuring consistent approach towards risk evaluation.
• Identified potential risks associated with policies, protecting company assets from loss exposure.
• Managed workload efficiently, meeting tight deadlines and maintaining high quality output.
• Streamlined underwriting processes to maximise efficiency and productivity.

• Attended relevant industry seminars, keeping abreast of market trends affecting underwriting decisions.
• Reviewed existing policies to ensure proper adjustment of premiums or cancellation if necessary.
• Analysed financial data to determine the risk of granting insurance coverage.
• Utilised industry software systems for efficient information storage and retrieval during underwriting process.
• Determined premium rates based on detailed assessment of applicant's profile and risk factors.
• Collaborated with other departments, ensuring consistent approach towards risk evaluation.
• Identified potential risks associated with policies, protecting company assets from loss exposure.
• Managed workload efficiently, meeting tight deadlines and maintaining high quality output.
• Streamlined underwriting processes to maximise efficiency and productivity.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.

• Handled cash transactions accurately, ensured balanced till at end of shift.
• Handled and dealt the poker games during tournaments a/o live games
• served drinks to the poker clients when we were short staffed
• Improved customer satisfaction by providing efficient and friendly service.
• Enhanced guest satisfaction through attentive and prompt service.
• Warmly greeted guests upon arrival to create welcoming atmosphere.

• Increased efficiency by handling correspondence and organising files.
• Provided customer service, delivering high levels of satisfaction.
• Handled confidential information, maintaining discretion and integrity.
• Answered phone calls promptly, providing excellent customer service.
• Sustained high levels of organisation with attention to detail.
• Took on additional tasks on manager's request.
• Handled various day-to-day admin responsibilities to maintain smooth business operations.
• Kept and maintained accurate filing system for preservation of office information.
• Demonstrated adaptability by taking on ad-hoc tasks.

• Handled queries from customers tactfully, thus maintaining a positive atmosphere within the casino premises.
• Balanced cash drawers at the end of each shift, ensuring all transactions were accounted for.
• Maintained a high level of customer service, contributing to an enjoyable gaming experience.
• Handled chip exchanges for customers, ensuring a seamless transition between games.
• Demonstrated attention to detail whilst handling currency exchange tasks.

Coctail waitress at the pool & beach bar, lobby bar & casino.

• Achieved speedy service by efficiently managing multiple tables at once.
• Handled cash transactions accurately to maintain financial integrity.
• Kept calm under pressure during peak hours, maintaining quality service levels.
• Collaborated with bartenders to expedite cocktail preparation and delivery times.
• Served cocktails to guests, ensuring a memorable dining experience.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Warmly greeted guests upon arrival to create welcoming atmosphere.