Juan Gerardo Rondon Rodriguez
Oranjestad,Aruba
Summary
Dynamic and customer-focused hospitality professional with experience in fast-paced environments, including retail sales, warehouse operations, and hotel support roles. Skilled in delivering high-quality service, handling multiple tasks under pressure, and engaging international clients in three languages. Strong ability to maximize customer satisfaction and drive revenue through effective communication and upselling techniques.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Houseman
Radisson Blu Hotel
Oranjestad , Oranjestad
2024.03 - Current
- Managed inventory of housekeeping supplies to avoid any shortage.
- Conducted regular inspections of rooms, ensuring adherence to cleanliness standards.
- Complied with health and safety regulations whilst performing duties, promoting safe environment.
- Managed 50+ room check-outs daily while multitasking between guest and staff requests with efficiency and precision.
Warehouse Associate
Romar Trading
Oranjestad , Oranjestad
2023.05 - 2023.09
- Managed inventory, stock organization, and order preparation for shipment.
- Handled physical loading and unloading of goods with efficiency and care.
- Prepared and verified orders for export, ensuring accuracy and timeliness.
- Maintained clean and organized workspace under time constraints.
- Managed 50+ room check-outs daily while multitasking between guest and staff requests with efficiency and precision.
Sales Associate (Souvenir Shop)
Tourist Souvenir Stand
Noord, Oranjestad
2021.03 - 2023.08
- Delivered high-impact sales in multilingual environment, managing interactions in three languages simultaneously to drive customer engagement and increase profits.
- Delivered persuasive sales experiences to diverse international clientele.
- Adapted sales techniques to different cultures, maximizing daily revenue.
- Managed multiple customers simultaneously in fast-paced tourist environment.
- Maintained product organization and handled cash transactions efficiently.
Education
Diploma of Higher Education - Economics
Iberoamerican High School
Aruba 2021.01 - 2022.07
Skills
- Customer Service
- Multilingual Communication
- Multitasking
- Sales/Upselling
- Working Under Pressure
- Physical Stamina & Work Ethic
- Adaptability & Cultural Awareness
Languages
Spanish
Native
English
Fluent
Papiamento
Fluent
Affiliations
- Musician
- Fashion Model
Timeline
Houseman
Radisson Blu Hotel
2024.03 - Current
Warehouse Associate
Romar Trading
2023.05 - 2023.09
Sales Associate (Souvenir Shop)
Tourist Souvenir Stand
2021.03 - 2023.08
Diploma of Higher Education - Economics
Iberoamerican High School
2021.01 - 2022.07