Maruxinia Jessica Beatrix Maduro
Channel Manager
Aruba,Oranjestad
Summary
Proven Channel Sales Manager at Barceló Aruba, adept in strategic planning and channel development, enhanced revenue through innovative sales strategies and robust partner relationships. Excelled in teamwork and problem-solving, driving productivity and customer satisfaction. Skilled in sales presentations and data analysis, consistently achieving and surpassing performance metrics.
Overview
9
9
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Channel Sales Manager
Barceló Aruba
Aruba, Oranjestad
04.2018 - Current
- Maintained strong relationships with industry experts to stay informed about emerging trends and competitors'' strategies in the marketplace.
- Improved business processes to increase productivity and align channel sales department with organization.
- Developed customized sales plans for each channel partner, driving increased revenue.
- Streamlined communication between company and channel partners, ensuring alignment of goals and objectives.
- Mentored junior team members on best practices in channel management, contributing to their professional development.
- Identified opportunities for growth within existing accounts by analyzing data on customer needs, preferences, and behaviors.
- Optimized pricing structures across multiple channels based on regional differences in demand patterns.
Wedding Coordinator
Barceló Aruba
01.2017 - 04.2018
- Established and managed communications with vendors, confirming service and supply delivery.
- Oversaw setup and breakdown of wedding decorations and supplies.
- Assisted with vendor contracts, negotiating rates and terms with wedding suppliers.
- Created and managed online presence to reach larger audience of clientele.
- Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
- Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
- Scheduled appointments with potential clients to discuss wedding plans.
- Provided exceptional customer service throughout the entire planning process, addressing any concerns promptly and professionally.
- Boosted client satisfaction with personalized wedding themes and meticulous attention to detail in execution.
- Elevated wedding experiences by meticulously planning and coordinating all logistical details from concept to execution.
Commercial Assistant
Barceló Aruba
01.2016 - 01.2017
- Increased customer satisfaction by providing timely and accurate product information, addressing inquiries, and resolving issues.
- Coordinated logistics operations for shipments, liaising with carriers to secure optimal rates while meeting delivery timelines.
- Maintained office supply inventory and ordered new supplies when needed.
- Assisted in preparation of financial reports by collecting data, analyzing results, and presenting findings to senior management.
- Created, edited and forwarded spreadsheets and documents.
- Supported sales representatives by preparing accurate quotes, proposals, and presentations tailored to prospective clients'' needs.
- Enhanced sales performance by analyzing market trends and recommending strategies for target products.
- Streamlined order processing by coordinating with various departments to ensure timely delivery of goods.
- Organized internal meetings and events that facilitated effective communication among team members and management.
Education
High School Diploma -
Maria College MAVO
Van Leeuwenhoekstraat 5, Oranjestad 08.2000 - 08.2000
Skills
Sales presentations
Customer acquisition
Strategic planning
Sales training
Data analysis
Channel development
Business forecasting
Performance metrics
Teamwork and collaboration
Problem-solving
Sales funnel management
Certification
Basic - Advance Excel
Timeline
Basic - Advance Excel
12-2019
CRS-BOB + Siteminder Basic
12-2018
CRS-BOB + Siteminder Advanced
12-2018
Channel Sales Manager
Barceló Aruba
04.2018 - Current
Wedding Coordinator
Barceló Aruba
01.2017 - 04.2018
Commercial Assistant
Barceló Aruba
01.2016 - 01.2017
Receptionist & telefonist Excell PowerPoint courses
07-2009
High School Diploma -
Maria College MAVO
08.2000 - 08.2000
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